Your message to ESU Sending an email is the easiest and quickest way to contact us: To grant you a prompt and smooth reply we have decided to develop a special email assistant:...

Service repair The repair flat rates apply if the model is outside the two-year warranty period or the damage does not allow a warranty claim. Repair work not listed here will be charged according...

Software updates If you do not have any possibility to update your ESU products with the latest software update, we will do that for you against charge: LokPilot Decoder from generation...

Repair service fees Within 3 years from the date of purchase, we will repair defect ESU products which are no longer covered by warranty. Prerequisites for this are that faulty products are sent...

Further information Technical data Power supply 150 VA Instruction manual The ECoS 50220 is already the second generation of our successful ECoS command station. With the latest ECoS command...

Further information Overview loudspeakers When selecting the loudspeaker the used decoder type is important. Depending on the decoder, different loudspeakers can be used as follows: LokSound V4.0,...

Service repair The following products will be repaired for the respective prices: ECoS 50200, 50210 ECoS 2.1 Main board exchange 199,00 € ECoS 2.0 Main board exchange 239,00 € ECoS 2.X Display...

New customers - Welcome to ESU You are the owner of a model railway shop and intend to sell our products? We look forward to doing business with you! You have to meet the...

This linear servo with dimensions 26mm x 22.5mm x 10.8mm is primarily intended for installation in electric locomotives in order to subsequently make the pantographs raised and lowered. The mechanics...

How to return a product to ESU For the case you have an ESU article that needs to be repaired and you´d like to send it to our service department, please consider the following issues. If...