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61. Email

Your message to ESU Sending an email is the easiest and quickest way to contact us: To grant you a prompt and smooth reply we have decided to develop a special email assistant:...

URL: https://esu.eu/http://esu.eu/nc/en/contact/email/

Service repair The repair flat rates apply if the model is outside the two-year warranty period or the damage does not allow a warranty claim. Repair work not listed here will be charged according...

URL: https://esu.eu/http://esu.eu/en/support/warranty-repair/reparaturen/servicepauschalen/esu-engineering-edition/

Software updates If you do not have any possibility to update your ESU products with the latest software update, we will do that for you against charge: LokPilot Decoder from generation...

URL: https://esu.eu/http://esu.eu/en/support/warranty-repair/reparaturen/servicepauschalen/software-updates/

Repair service fees Within 3 years from the date of purchase, we will repair defect ESU products which are no longer covered by warranty. Prerequisites for this are that faulty products are sent...

URL: https://esu.eu/http://esu.eu/en/support/warranty-repair/reparaturen/servicepauschalen/austauschpauschalen/

Further information Technical data Power supply 150 VA Instruction manual The ECoS 50220 is already the second generation of our successful ECoS command station. With the latest ECoS command...

URL: https://esu.eu/http://esu.eu/en/products/digital-control/ecos-50210-dcc-system/what-ecos-can-do/

Further information Overview loudspeakers When selecting the loudspeaker the used decoder type is important. Depending on the decoder, different loudspeakers can be used as follows: LokSound V4.0,...

URL: https://esu.eu/http://esu.eu/en/products/accessories/loudspeakers/loksound-micro-v40/

Service repair The following products will be repaired for the respective prices: ECoS 50200, 50210 ECoS 2.1 Main board exchange 199,00 € ECoS 2.0 Main board exchange 239,00 € ECoS 2.X Display...

URL: https://esu.eu/http://esu.eu/en/support/warranty-repair/reparaturen/servicepauschalen/ecos-ecoscontrol-radio-mobile-control-ii/

New customers - Welcome to ESU You are the owner of a model railway shop and intend to sell our products? We look forward to doing business with you! You have to meet the...

URL: https://esu.eu/http://esu.eu/en/sales/new-customers/

This linear servo with dimensions 26mm x 22.5mm x 10.8mm is primarily intended for installation in electric locomotives in order to subsequently make the pantographs raised and lowered. The mechanics...

URL: https://esu.eu/http://esu.eu/en/products/switchpilot/linearservo/
70. Returns

How to return a product to ESU For the case you have an ESU article that needs to be repaired and you´d like to send it to our service department, please consider the following issues. If...

URL: https://esu.eu/http://esu.eu/en/support/warranty-repair/reparaturen/ruecksendungen/
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