Repair service fees

For customers in the USA, items that were purchased more than 2 years ago are no longer under warranty. We are no longer able to be replace these items directly with a repair fee.

For customers in Canada and Australia, the repair fee still applies.

LokPilot

LokPilot V4.0 - 5 Repair service 20,00 €
LokPilot V4.0 - 5 micro Repair service 21,00 €
LokPilot V4.0 - 5 XL/L Repair service 42,00 €
LokPilot Fx V4.0 - 5 Repair service 12,50 €
LokPilot Fx V4.0 - 5 micro Repair service 20,00 €
LokPilot Basic/Standard Repair service 16,01 €

LokSound

LokSound 5 (N, H0) Repair service 44,99 €
LokSound 5 L Repair service 80,00 €
LokSound 5 XL Repair service 95,00 €

LokProgrammer

LokProgrammer 53451 Repair service 35,00 €

Decoder Tester

Decoder Tester Repair service 21,00 €

Exchange fee decoders, LokProgrammer

For customers in the USA, items that were purchased more than 2 years ago are no longer under warranty. We are no longer able to replace these items directly with a repair fee.

ESU, LLC is also not able to accept items returned from US customers without proof of purchase. If these items are received they will be returned to you.

For customers in Canada and Australia, the exchange fee still applies.

LokPilot

LokPilot V1.0 - 5 Exchange fee 25,00 €
LokPilot micro V2.0 - 5 Exchange fee 26,00 €
LokPilot XL/L V1.0 - 5 Exchange fee 55,00 €
LokPilot Fx V4.0 - 5 Exchange fee 18,01 €
LokPilot Fx V4.0 - 5 micro Exchange fee 25,00 €
LokPilot Basic/Standard Exchange fee 20,00 €

LokSound

LokSound (N, H0) V1.0 - 5 Exchange fee 84,00 €
LokSound L V4.0 - 5 Exchange fee 145,00 €
LokSound XL V1.0 - 5 Exchange fee 170,00 €

Interiour lighting set

Lighting set Analog (H0) Exchange fee 10,00 €
Lighting set Digital (H0) Exchange fee 12,50 €
Lighting set (Gauge 1) Exchange fee 27,50 €

LokProgrammer

LokProgrammer 53451 Exchange fee 50,00 €

Decoder Tester

Decoder Tester Exchange fee 35,00 €

SwitchPilot

SwitchPilot 4-fach Exchange fee 32,00 €
SwitchPilot 8-fach Exchange fee 50,00 €
SwitchPilot Servo 4-fach in 8-fach Exchange fee 42,00 €
SwitchPilot Servo 8-fach Exchange fee 42,00 €

SignalPilot

SignalPilot Exchange fee 50,00 €