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The repair flat rates apply if the model is outside the two-year warranty period or the damage does not allow a warranty claim.
Repair work not listed here will be charged according to effort and material costs.
You will receive an estimate from us before carrying out such repairs.
Please screw the model for return shipping securely on the transport bracket supplied with the purchase and then pack it in the original packaging.
We reserve the right to charge a flat fee of € 25.00 for incorrectly packaged models due to the additional costs for packaging and return transport, even if they should not be repaired.
The repair costs listed below apply to the repair of locomotives (all prices include 19% German VAT).
Repair flat rates for all ESU Engineering Edition models:
ESU Engineering Edition Modelle in H0
| Exchange wheel set (per wheel set) | € 21.00 | |
| Exchange AC grinder | € 21.00 | |
| Renew traction tires (per wheel set) | € 21.00 | |
| New adjustment pantograph (1 pc.) | € 25.00 | |
| Replace missing housing attachment part (small parts) | € 27.00 | |
| Replace the push rod (s) on the pantograph (per pantograph) | € 32.00 | |
| Replace automatic clutch | € 35.00 | |
| Clean power take-off contacts (wheel contacts) | € 35.00 | |
| Exchange speakers (per speaker) | € 35.00 | |
| Exchange LED lighting board (per Fst.) | € 42.00 | |
| Replace clocked smoke generator | € 45.00 | |
| Change the inner dimension of the wheelset | 45,00 € | |
| Replace the entire bogie | 55,00 € | |
| Replace motherboard | € 84.00 | |
| Replace motor | € 84.00 | |
| Exchange LokSound with locomotive-specific sound | € 110.00 | |
| Exchange complete housing | € 170.00 | |
| Replace complete chassis | € 213.01 | |
| Replace pantograph | € 55,00 |